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Appreciation is a Driving Force in Productivity

“Suppose I ask your employees if they feel appreciated. What will they say?” You’re sitting across the table from an interviewee who just surprised you with that question. How will you respond? Your immediate reaction might be to recount your management style and take a mental inventory of the times you’ve shown employees how you […] Read More

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Grassroots Management of High Performance Teams

High-performance teams strengthen every part of an organization’s structure, from groundskeeping, to payroll, to technology support, to C-level executives. Regardless of the team’s objectives, their methods and efficiency are worth studying. First, we need to understand there is a stark difference between a high-performance team and a work group. The individuals of both may have […] Read More

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RAY ALLEN 2015 Year In Review

As we approach the end of 2015, we have had a successful year at RAY ALLEN. After celebrating our 10 year anniversary last year, we have made a great deal of progress.  The legacy business in IT Asset Management continues, where we provide best practices for optimizing spending and value added services, while also providing […] Read More

How to Get Employees Excited to Do Their Work

Managers know that reading employees isn’t easy. Are the employees challenged? Do their job duties line up with their talents? Are they doing tasks because they want to, or because they have to? The distinctions are important. Equally important is having a plan to keep your employees engaged. Good workers might show up on time, […] Read More

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Look for Strong Communicators When Hiring Remote Employees

Do you have anxiety about remote workers? Does it feel riskier because you can’t walk down the hall and see what they’re doing? That’s a common worry, but it might be misplaced. Unless you continually monitor your employees with cameras and network tracking software, you’re still extending a high level of trust, regardless of their […] Read More

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Five Favored Traits of Engaged Leaders

Earlier in the series, we discussed traits and engaged leadership. In particular, we covered how traits show who you are, not just what you do. To add to the series, we’ll add traits of energetic leaders. When you think of an energetic leader, who comes to mind? John F. Kennedy? Maybe Walt Disney or Steve […] Read More

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Retention Through Communication

When you run a small-to-medium business in the technology sector, high employee turnover is an expectation. A quick Google search brings pages of stories about tech workers job hopping all over Silicon Valley. If that’s the environment at perk-saturated technology giants, how are you to adapt? You don’t have the same resources to weather turnover, […] Read More

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Yes Channel Partners are Valuable – Here’s Why

Are technology projects stressful? You bet. The mere thought of replacing legacy technology dampens the palms of seasoned small and medium business owners. We’ve all heard stories of botched installs, lengthy downtime, and employees struggling to learn ins and outs of new software. And that doesn’t cover the inevitable support calls. Is there a better […] Read More

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Four Powerful Traits of Engaged Leaders

Take a scroll through popular leadership blogs and note the number of skills posts with similar titles. Boost productivity by rethinking your email sorting! Increase the meaning in your meetings! Five new ways to skyrocket conference attendance! Those posts have value, to be sure. We all agree skills are important. When leaders work on personal […] Read More

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Make Your Customer Service Better Than Good

Customer service surrounds us in our daily lives. From the morning stop to order your coffee, to the person accepting your toll on the drive into work, customer service is an inescapable aspect of our day-to-day lives. Moreover, each experience we have plays a critical role in informing our opinion of the business or organization […] Read More