blue contact

Yes Channel Partners are Valuable – Here’s Why

Are technology projects stressful? You bet. The mere thought of replacing legacy technology dampens the palms of seasoned small and medium business owners. We’ve all heard stories of botched installs, lengthy downtime, and employees struggling to learn ins and outs of new software. And that doesn’t cover the inevitable support calls. Is there a better […] Read More

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Four Powerful Traits of Engaged Leaders

Take a scroll through popular leadership blogs and note the number of skills posts with similar titles. Boost productivity by rethinking your email sorting! Increase the meaning in your meetings! Five new ways to skyrocket conference attendance! Those posts have value, to be sure. We all agree skills are important. When leaders work on personal […] Read More

jumping-people

Make Your Customer Service Better Than Good

Customer service surrounds us in our daily lives. From the morning stop to order your coffee, to the person accepting your toll on the drive into work, customer service is an inescapable aspect of our day-to-day lives. Moreover, each experience we have plays a critical role in informing our opinion of the business or organization […] Read More

empathetic leaders

Strong Leadership Requires Empathy

With the first quarter of the year behind us, the middle of the second quarter 2015 is fast approaching. In light of the fast-paced and dynamic environments that we operate in today, I want to share thoughts on leadership and other insights on what is required for a business to succeed. Ask a random sampling […] Read More

sparks

Put The Spark Back In Your Business

This month’s previous article discussed the need for businesses to narrow the gap between their strategy for innovation and their ability to execute that strategy. In today’s post I’d like to dive deeper into the topic of how companies may kick-start their innovative drives and put the spark back in their business. How does your […] Read More

Leadership Traits of Succesful Entrepreneurs

Leadership Traits of Successful Entrepreneurs

As is becoming better known nationally, Chicago is a hotbed of entrepreneurial activity, and RAY ALLEN is proud to be part of this community. In this post, I’d like to share some observations on what traits are often most apparent of those risk-takers I see working so hard to shape our future here in Chicago. […] Read More

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Convergence and Big Data Cannot Be Ignored

In this first post of 2015, I’d like share with you some of my observations regarding two key trends that are becoming increasingly important to our customers and team here at RAY ALLEN. These trends are convergence and Big Data, important topics that observers of the IT industry all-too-often mistakenly treat as clichés. So, what […] Read More

denver

RAY ALLEN 2014 Year in Review

Dear Friends, As 2014 winds to a close, I’d like to take some take to reflect on the successes and growth RAY ALLEN has experienced over the past 12 months, as well as direct all credit to the talented and driven team that surrounds me at RAY ALLEN. This past year was a big one, […] Read More

serverRoom2

Transparency in Tech Leadership: A Must for Successful Managers

Over the course of my career, I’ve seen great changes in the IT services and technology fields. For me, one of the biggest and more important changes involve the shift in perspective of what constitutes great leadership in technology businesses. As shared in this blog’s previous post, IT Leadership Transparency, there have been changes in […] Read More