IT Asset Management

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How to Ensure Customer Satisfaction

If you haven’t heard the term that the customer is always right, then you must be hiding under a rock.  After working in the industry for so many years though, I can tell you that the customer isn’t always right.  There are sometimes when you might not be able to give a customer exactly what […] Read More

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Lead Digital Transformation via the IT Management Practices

Many enterprises still do not have a solid digital strategy in place. That’s certainly not because they are oblivious to the benefits offered by the technology. They are aware of it. But, they have a misguided idea of digital transformation. For many such businesses, digital transformation begins and ends with the embracing of online services […] Read More

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RAY ALLEN, Inc. Introduces AgilityPlus

Digital Transformation Scorecard and New Services for Resellers will be showcased

LAS VEGAS – BUSINESSWIRE – Today at Cisco Live, Cisco’s Annual IT and communications conference, RAY ALLEN INC will introduce the new AgilityPlus solution to optimize business outcomes from install base and service contract management. The RAY ALLEN team will demonstrate the winning technology and its broader RACS™ platform for today’s enterprise digital transformation at Booth #323 of the annual World of Solutions exhibition floor.

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Gear Yourself Up for the Latest Cisco Live Show in Las Vegas

Do you feel left behind in the race of technology? Is your business or company struggling to find the latest tech solutions and products to take your business to the next level? Do you wonder which technological innovations will transform your business? This June, you can find answers to all these questions and more at […] Read More

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Constant Change is key to success Turning toward Transformation

Enough has already been said about the virtue of digital transformation. In fact, it is not even a bone of contention anymore. Every CIO knows the importance of digital transformation, and is leading the charge to align their organization’s IT in its pursuit. But, much of the challenge arising in today’s IT setup is not […] Read More

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RAY ALLEN Team Adventures to Australia for Cisco Live

Our team and business continues to grow and expand globally, and that brings us to our latest event, the Cisco Live show in Melbourne Australia! That’s right.  Our team is preparing with the final details, plans and promotions that we will be shared at the upcoming event.  Beyond the education and inspiration that the conference […] Read More

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Five Tangible Benefits of Disciplined Renewal Management

Businesses, by nature, work in a risky environment. This is especially true in today’s world, where innovations and new developments can spring up from any corner of the world, throwing up a well-established business process into chaos. Digital disruption is well underway.  Naturally, businesses try to hedge themselves from this risk in multiple ways. Establishing […] Read More

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Celebrating Small Milestones You Should, and Here’s Why

You’ve just hit a milestone on a big IT Asset Management project. Great! Time to dive back into it, right? Maybe not. Taking a moment, an hour, even an afternoon to celebrate bolsters team morale, unity, and retention. We’ve compiled seven quick reasons to celebrate or reward those important steps in your projects, be they […] Read More

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RAY ALLEN Adds Clarity and Control to Asset Lifecycle Management

LAS VEGAS & CHICAGO, July 11, 2016 – Today at Cisco Live, Cisco’s annual IT and communications conference, RAY ▪ ALLEN Inc announced new solutions that enable clients to protect their investments with a manageable and predictable technology spend.  The leaders of RAY ▪ ALLEN will exhibit their Asset Lifecycle Management solution, RACSystem, and the […] Read More

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Moving from Risk Management to Risk Avoidance

Every enterprise is confronted by various types of risks from time to time. Some of these risks are anticipated way in advance, while some of them are unforeseen as they crop up with the dynamics of various IT assets and devices. It is therefore imperative that institutions conduct a form of disaster awareness and preparedness, […] Read More