Agility is a measure of ability to recognize, act and benefit from changing business circumstances.

Agility is a common business term that is frequently used to measure how fast business will respond to opportunities or threats. IT Agility refers to the efficiency and effectiveness of the technology infrastructure to support the business.

As the business IT topology of hardware and software solutions is changing at an ever increasing pace, dependence upon effective control systems and processes becomes more challenging and critical. In other words, the IT requirements that support business success through agility should not be limited by constraints in the process to manage the hardware and software tools that are being deployed. Likewise, accelerating change should not be a precursor to loss of physical and financial control of these hardware and software assets.

Agility is a mentality, culture, process, and perspective.

Today’s IT Agility is vastly different from the environment of just a few years ago. Flexible software has feature enablement that triggers billing events and is portable across physical devices. IT vendor service, billing, and warranty programs now often include several types of software licenses that require specialized processes to bring the necessary information to the CFO and the CIO of a single business; and in the case of a Service Provider, the burden of providing accurate and actionable data to the end customer. Moves, Adds, Changes, Deletions that are providing the business agility are also creating a new challenge for more control.

Agility requires a set of complementary & strategic IT competencies.

It includes but is not limited to portfolio management, project management, change management, enterprise architecture, rapid adoption and deployment of new platforms, etc.

The purpose of building an Agile IT is to pursue a strategy of resource optimization, to enable business innovation and transformation, to leverage the organization’s resources, and cultivate the business capabilities to gain competitive business advantage. Being Agile requires process, system and control resources that can support the business requirement to physically and financially manage the processes. The role of the Ray-Allen Control System for IT Agility is to effectively manage this back end process without impeding the organization’s ability to pursue fast and effective change and to provide the data analytics required to make intelligent decisions based on accurate and up to date information.

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