Executive Insights

Four Powerful Traits of Engaged Leaders

Take a scroll through popular leadership blogs and note the number of skills posts with similar titles. Boost productivity by rethinking your email sorting! Increase the meaning in your meetings! Five new ways to skyrocket conference attendance! Those posts have value, to be sure. We all agree skills are important. When leaders work on personal […] Read More

Make Your Customer Service Better Than Good

Customer service surrounds us in our daily lives. From the morning stop to order your coffee, to the person accepting your toll on the drive into work, customer service is an inescapable aspect of our day-to-day lives. Moreover, each experience we have plays a critical role in informing our opinion of the business or organization […] Read More

Leadership Traits of Successful Entrepreneurs

As is becoming better known nationally, Chicago is a hotbed of entrepreneurial activity, and RAY ALLEN is proud to be part of this community. In this post, I’d like to share some observations on what traits are often most apparent of those risk-takers I see working so hard to shape our future here in Chicago. […] Read More