For many IT managers, DevOps is neither a new concept nor something that they care much about. DevOps, the contraction of development and operations, is a philosophy that often faces significant rejection and hostility from both development as well as operations team. The reason is simple – it means change; it changes the way business […] Read More
High-performance teams strengthen every part of an organization’s structure, from groundskeeping, to payroll, to technology support, to C-level executives. Regardless of the team’s objectives, their methods and efficiency are worth studying. First, we need to understand there is a stark difference between a high-performance team and a work group. The individuals of both may have […] Read More
Earlier in the series, we discussed traits and engaged leadership. In particular, we covered how traits show who you are, not just what you do. To add to the series, we’ll add traits of energetic leaders. When you think of an energetic leader, who comes to mind? John F. Kennedy? Maybe Walt Disney or Steve […] Read More
Are technology projects stressful? You bet. The mere thought of replacing legacy technology dampens the palms of seasoned small and medium business owners. We’ve all heard stories of botched installs, lengthy downtime, and employees struggling to learn ins and outs of new software. And that doesn’t cover the inevitable support calls. Is there a better […] Read More
Take a scroll through popular leadership blogs and note the number of skills posts with similar titles. Boost productivity by rethinking your email sorting! Increase the meaning in your meetings! Five new ways to skyrocket conference attendance! Those posts have value, to be sure. We all agree skills are important. When leaders work on personal […] Read More
Customer service surrounds us in our daily lives. From the morning stop to order your coffee, to the person accepting your toll on the drive into work, customer service is an inescapable aspect of our day-to-day lives. Moreover, each experience we have plays a critical role in informing our opinion of the business or organization […] Read More
The last few decades have witnessed a massive investment of talents and resources in technological advancements, as various companies strive to realize their mission and vision. To this end, most businesses have created IT departments for their corporations, and have continued to fund them, to enhance the installation and operation of various software and technologies. […] Read More
In this first post of 2015, I’d like share with you some of my observations regarding two key trends that are becoming increasingly important to our customers and team here at RAY ALLEN. These trends are convergence and Big Data, important topics that observers of the IT industry all-too-often mistakenly treat as clichés. So, what […] Read More
Every business desires to be the leader of their industry in 2015. It will take time to study and make prepare for every opportunity that will present itself for their gain. Technology has proved beyond reasonable doubt that it offers the necessary leverage when used strategically for magnificent performance. In this blog we share the […] Read More
Dear Friends, As 2014 winds to a close, I’d like to take some take to reflect on the successes and growth RAY ALLEN has experienced over the past 12 months, as well as direct all credit to the talented and driven team that surrounds me at RAY ALLEN. This past year was a big one, […] Read More