Business Strategy

Customer Centric Companies: Guidance for today’s CIOs

For a long time now IT has been serving the internal business customers who then serve the organization’s customers. Well there has been a great shift. Such days are long gone, CIOs are now in the era ‘the Age of the customer’. When compared to the age of information that lasted for almost two decades, […] Read More

Transparency in Tech Leadership: A Must for Successful Managers

Over the course of my career, I’ve seen great changes in the IT services and technology fields. For me, one of the biggest and more important changes involve the shift in perspective of what constitutes great leadership in technology businesses. As shared in this blog’s previous post, IT Leadership Transparency, there have been changes in […] Read More

IT Leadership Transparency

The current market has taken a shift for the IT leadership. Gone are the days when information about leaders and their practices was a preserve of the top and mighty. The shift in the digital divide has literally changed goals posts. People have information about their employers, companies and products just a click or a […] Read More

Success when working with Silos – Follow the IDEA

Management is well aware of the silo effect. This is due to the lack of communication and connections across the many layers and levels of employees and efforts. While organizational structure and processes are critical to success in many companies, we want to avoid the feeling of walls and division of information that might limit […] Read More