Transformation and Strategy

What is ITAM for the Network?

In the world of IT Asset Management, vendors and practices come in a variety of scopes and disciplines. However, an organization’s unique ITAM needs must align to the products and structure of its IT department.

Software License Management

Introduction to Software License Management

This post begins a new blog series covering the changing world of Software License Management (SLM) in the Telecommunications and Networking space. A lot of content surrounding SLM exists, but the vast majority is from the software vendor’s point of view. Why should they license their software? What are the best practices for implementing it? […] Read More

Inspiring the Team: Train, Trust and Thanks

Inspiring leaders have a variety of styles, whether they’re Steve Jobs or Anna Wintour. It doesn’t matter what industry you’re in or what your company does – inspiring leaders share the same common threads. As Peter Handal, CEO of Dale Carnegie Training, puts it: “Our research indicates that what really matters is that leaders are […] Read More

Bringing the Spark into IT

Bringing the spark into IT can be difficult at the best of times. Although your employees may like their jobs, being stuck behind a desk for hours a day doesn’t exactly tend to excite people in the way you would like. At the core of it all, your employees need to feel engaged, interested and […] Read More

How to Make the Most of the Summer Season

Summer is a busy time for most people. Families take time off from school and long weekends at the beach. For businesses like real estate or construction, summer can be hectic. It is difficult to execute new business projects during this period because most critical people are usually on vacation. Summer slowdown is mostly an […] Read More

Five Tips for Connecting Teams Across Countries

Many successful companies have expanded their operations so that their services and products can be offered in a number of countries. The key to success within the company is uniting members of your team under a single goal. Because of language barriers, cultural differences, and differing time zones, this can prove to be a complicated […] Read More

Technology Outlook for 2018

Technology makes the world go round today. As user interactions with technology evolve and become more complex, the future looks more promising and almost magical to think about. But, magical does not mean that it is not attainable. In fact, it is very much tangible, and as close as next year. So, what does the […] Read More

I want to Increase Customer Focus for my Channel Provider

I want to increase customer focus for my Channel Provider business but I’m fighting internal process issues “I need my business to focus more on increasing customer value but some of my processes let me down.  How do I fix it without a major restructure?” Is this a common thought as you ponder how to […] Read More