Customer Experience

Don’t Forget This Key Element of Your Customer Experience

As partners shift towards Cisco’s software-centric Customer Experience model of recurring revenue, hardware asset management occasionally becomes a secondary concern. Subscription software licensing allows businesses to run smoothly on a day-to-day basis, and as a result, software asset management has become the focus of many enterprises. In fact, software renewals and recurring revenue are core […] Read More

What can you accomplish in 10 years?

Not only is 2014 off to a great success for the team at RAY ALLEN, but in March we are kicking off the 10 year anniversary celebration over 10 months in 2014! “Ten years ago I cofounded RAY ALLEN INC with the mission of streamlining IT Asset Management for the global enterprises to make them […] Read More