I want to increase customer focus for my Channel Provider business but I’m fighting internal process issues “I need my business to focus more on increasing customer value but some of my processes let me down. How do I fix it without a major restructure?” Is this a common thought as you ponder how to […] Read More
In the major events for the year, we often think of the Rio Olympics to the Presidential Elections. At this time, we wanted to reflect upon all of the updates and impacts from the RAY ALLEN team as 2016 draws to a close. We are privileged to have some of the biggest names in the […] Read More
Cisco Live was the highlight of this week for the RAY ALLEN Team! Our team highlighted our solutions and announcements at Booth 1218 this year and we were excited to share our success stories and solutions with those attending the annual Cisco event. Our theme this year was focused on Clarity and Control as highlighted […] Read More
Every enterprise is confronted by various types of risks from time to time. Some of these risks are anticipated way in advance, while some of them are unforeseen as they crop up with the dynamics of various IT assets and devices. It is therefore imperative that institutions conduct a form of disaster awareness and preparedness, […] Read More
More than ever, individuals and businesses have come to appreciate the need for networking at various levels of growth and interaction. This is possible because various network devices have been deployed in the hope that processes will be prompt, reliable and secure. Sadly, it has not been quite easy to make each of the devices […] Read More
As we are mid-way through the 2014 calendar year, it is a good time to reflect on where your budget, assets and business are. This can relate to any business, regardless of when the fiscal year might start/end, it is a time to analyze and act upon the data and demands for the enterprise. Today’s […] Read More
In the past, we have highlighted the trends and outlook from top analysts in the IT management areas, as well as the keys to success in IT Asset Management. IT professionals have a variety of tools and technologies available to use, and the budget is always on top of mind as well as a measurement […] Read More
IT Assets continue to increase in diversity and types of assets. The business leaders of today have greater challenges to face with the global locations and various settings around the world in the dynamic environments with more complexity. How do they align with the business units? Which cost center is responsible for these assets? Who […] Read More
Natural disasters are experienced around the world on an ongoing basis – whether it is an earthquake, hurricane or meteor as we have observed in recent months. The impact might be to your central point of information and assets, or simply one of the many global sites in your business. This is a kind reminder […] Read More
The IT organization is not going to succeed or fail on only one topic; rather it requires three key factors that will all link together in the business: People, Process and Technology, linked together by Communication, which is critical for success. While these are the foundation, there are other requirements for overall success. As we […] Read More