ITAM

Who Owns Your ITAM?

IT asset management can do wonders for your company. It can improve security, expedite digital transformation, and accurately forecast IT budgets. As IT asset management adapts to the convergence of hardware and software, vendors are increasingly offering ITAM practices with partners who prioritize vendor revenue over end users. It’s important to keep in mind that […] Read More

Don’t Forget This Key Element of Your Customer Experience

As partners shift towards Cisco’s software-centric Customer Experience model of recurring revenue, hardware asset management occasionally becomes a secondary concern. Subscription software licensing allows businesses to run smoothly on a day-to-day basis, and as a result, software asset management has become the focus of many enterprises. In fact, software renewals and recurring revenue are core […] Read More

Differentiating ITIL and ITAM for the IT Channel

IT Assets are the building blocks of any infrastructure Whether an IT service is provided via a cloud, hybrid or on-premise solution the humble asset, be it hardware or software, is the building block that provides structure. There are various frameworks utilised to help manage various aspects of IT Infrastructure.  Two key frameworks are ITIL […] Read More

Planning Success with your IT Asset Management

Two different surveys involving top level management respondents have independently shed some light on an alarming aspect concerning IT. The first survey was analyzing the non-compliance of software licensing by various businesses. As it turns out, shockingly 46% of the participating businesses of the survey were found to be non-complaint of the software licenses when […] Read More

IT Asset Management: Minimize Costs and Maximize Benefits

In today’s worldwide operations, IT Asset Management is a common link. The assets and budgets might be located around the world, presenting a global challenge for teams to implement ITIL best practices in the organization. The costs are often presented in a variety of places and methods in the business. It initiates in the first […] Read More

IT Department – Revenues and Profits

Information Technology (IT) is focused on providing the most efficient and effective communication in the enterprise. This can range from the internet connectivity, to telephony, network services, and security to name a few. The understanding of how all of these technologies work, and how they align in the business is the primary role of the […] Read More

A Flight or a Drive – Join us at Cisco Live

We all live and work in a global and virtual world today. The time zones blur as we have IT environments and inventories located in a variety of locations. IT management and leadership are a building block to many other projects, policies and actions in today’s corporation, whether it is a complex new investment or […] Read More

Customer Focus and Coordination – IT Asset Management

Today’s CIO addresses challenges and changes across the business. They are exposed to end-to-end processes, procedures and policies that they watch the operations and investments for. All of these activities looking at the environment and operations of today, while planning and forecasting for tomorrow. Customer Focus The spending trends are moving around the C Suite […] Read More